FAQs

Frequent Questions


Who benefits from in-home care?

Anyone who needs assistance to function independently at home. At First Choice, you can get as little as an hour of help or as much as 24 hours a day, depending on your specific needs.

How quickly can in-home care services begin?

As quickly as you need them. We provide a reliable, compassionate, affordable caregiver on your timeframe, according to your needs.

What happens in an emergency?

In almost 30 years of in-home care service, we’ve never left a client without care. Our 24-hour on-call personnel are ready to promptly provide that emergency replacement should the need arise.

What if I’m not living in my house? Can I still obtain your services?

Yes. Our services can be provided at hospitals, rehabilitation facilities, nursing homes, assisted living facilities or your home.

Does Medicare cover in-home care?

Medicare covers acute, intermittent, short-term skilled care, usually after a hospital stay. We come alongside the Medicare benefits to deliver any long-term custodial care that may be needed. In the absence of Medicare benefits, we can also provide the necessary assistance required for you or your loved one to remain at home.

How are First Choice caregivers selected?

Our founders have been providing in-home care since 2008, so we understand what makes a quality caregiver. All our caregivers are first and foremost compassionate people with a heart for seniors. In addition, every caregiver goes through a seven-step screening process, which includes criminal and abuse background investigations. You can learn more about that in the video below.

Can I choose my caregiver?

You’re in control of who cares for you. Before services are started, your professional care coordinator visits you for a free home evaluation. The information he or she gathers is designed to help select your caregiver and make an ideal match-up. Then, we always advise that you have a special face-to-face interview with your potential caregiver. If for any reason this person doesn’t meet your expectations, a simple call to the office is all that’s needed to make a caregiver change. We strive for 100-percent client satisfaction.

What services does First Choice provide?

At First Choice, we provide In-Home Care, Senior Concierge, Alsheimer's & Dementia Care, End Of Life Care, Transitional & Sitter Services, Care Homes, Care Coordination, NeuroMuscular, Fall & Wander Risk, and Post Surgey & Rehab.


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